Monitoring and Intercom

Related Workflows

Description and Requirements

• Listening: Clients can select different channels supported by the device to perform one-way audio monitoring;

• Intercom: Clients can engage in two-way real-time voice calls with the device;

• The device must be connected to an audio output device, such as a speaker or intercom handset;

• The device must use an audio format that matches the platform’s configuration;

• The monitoring channel must be connected to a camera with audio, and the audio recording function must be enabled;

Detailed Instructions

1. Log in to the platform, go to the home page, and click Video

   

2. On the Video page, go to Live, enter the Device ID in the input field, and click the Call Button to open the monitoring and intercom window

3. Click Node in the pop-up window to switch between different nodes; click the Open button to enter the monitoring and intercom interface

Note

If you have any related questions, you can navigate to the relevant FAQ section or contact your assigned FAE for assistance

Platform-Side Listening and IntercomJump to the section listing potential issues related to platform-side listening and intercom.

Device-Side Listening and IntercomNavigate to the section covering potential issues with listening and intercom functions on the device.